Mental Health Crisis Support Services – Australia

Australia-wide mental health crisis support services 

If you or someone you know is in crisis and needs help now, call triple zero (000). You can also call Lifeline on 13 11 14 — 24 hours a day, 7 days a week.

There are several organisations that provide support and education for people living with complex mental health needs and their families and carers throughout Australia.

Some of the main groups are listed below:

Australian Indigenous HealthInfoNet helps to close the gap by providing an evidence base to inform practice and policy in Aboriginal and Torres Strait Islander Health. They also provide support services online.

Beyond Blue aims to increase awareness of depression and anxiety and reduce stigma. Call 1300 22 4636, 24 hours/7 days a week, chat online or email.

Blue Knot Foundation Helpline is the National Centre of Excellence for Complex Trauma. It provides support, education and resources for the families and communities of adult survivors of childhood trauma and abuse. Call 1300 657 380, Monday – Sunday between 9am – 5pm AEST or via email helpline@blueknot.org.au.

Butterfly Foundation’s National Helpline is a free, confidential service that provides information, counselling and treatment referral for people with eating disorders, and body image and related issues. Call 1800 33 4673, 8am-midnight AEST / 7 days a week, chat online or email.

eheadspace provides free online and telephone support and counselling to young people 12 – 25 and their families and friends. Call 1800 650 890, 9am – 1am AEST / 7 days a week, chat online or email.

Embrace Mental Health provides online  mental health support services in a range of languages for Culturally and Linguistically Diverse persons in Australia.

FriendLine supports anyone who’s feeling lonely, needs to reconnect or just wants a chat. You can call them 7 days a week on 1800 424 287, or chat online with one of their trained volunteers. All conversations with FriendLine are anonymous.

Head to Health gives advice and will connect you to local mental health services. Call 1800 595 212.

Kids Helpline is Australia’s only free 24/7 confidential and private counselling service specifically for children and young people aged 5 – 25. Call 1800 55 1800.

Lifeline provides 24-hour crisis counselling, support groups and suicide prevention services. Call 13 11 14, text 0477 13 11 14 or chat online.

MensLine Australia is a professional telephone and online counselling service offering support to Australian men. Call 1300 78 99 78, 24 hours/7 days a week, chat online or organise a video chat.

MindSpot is a free telephone and online service for people with anxiety, stress, low mood or depression. It provides online assessment and treatment for anxiety and depression. MindSpot is not an emergency or instant response service. Call 1800 61 44 34.

QLife provides nationwide telephone and web-based services for lesbian peer support and referral for people wanting to talk about a range of issues including sexuality, identity, gender, bodies, feelings or relationships. Call 1800 184 527, 3pm – 12am (midnight) AEST/7 days a week.

PANDA (Perinatal Anxiety & Depression Australia) supports women, men and families across Australia affected by anxiety and depression during pregnancy and in the first year of parenthood. Call 1300 726 306, 9am – 7:30pm AEST (Mon-Fri).

SANE Australia provides support to anyone in Australia affected by complex mental health issues, as well as their friends, family members and health professionals. Call 1800 187 263, 10am – 10pm AEST (Mon – Fri), or chat online.

Suicide Call Back Service provides 24/7 support if you or someone you know is feeling suicidal. Call 1300 659 467.

Open Arms — Veterans and Families Counselling provides 24/7 free and confidential counselling to anyone who has served at least one day in the ADF, their partners and families. Call 1800 011 046.

Mental health services by state and territory

State and territory governments provide hospital, emergency and community mental health services. They also have a range of other services that support mental health including:

  • community support
  • housing
  • drug and alcohol rehabilitation
  • education and early childhood services

Many of these services are given through partnerships with organisations that offer support and education for people with mental illness.

Get a detailed overview of mental health services in each state:

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Always was, always will be Aboriginal land.

The Reframing Autism team would like to acknowledge the Traditional Owners of the lands on which we have the privilege to learn, work, and grow. Whilst we gather on many different parts of this Country, the RA team walk on the land of the Amangu, Awabakal, Bindjareb, Birpai, Whadjak, Wiradjuri and Yugambeh peoples.

We are committed to honouring the rich culture of the Aboriginal and Torres Strait Islander peoples of this Country, and the diversity and learning opportunities with which they provide us. We extend our gratitude and respect to all Aboriginal and Torres Strait Islander peoples, and to all Elders past and present, for their wisdom, their resilience, and for helping this Country to heal.

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